Trufflin Nyc Reviews
Trufflin Nyc Customer Reviews (6)
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About trufflin-nyc.com Prices and Cost?
The website trufflin-nyc.com offers a variety of truffle products. The Fresh Black Winter Truffles start from $100. The Fresh Italian White Truffles are on sale from $160 to $200. The Fresh Burgundy Truffles are priced between $60 and $65. They also offer a Black Truffle Infused Sriracha Hot Sauce starting from $19.99. In their "Deals of the Week" section, they offer larger quantities of truffles. For example, a 3 OZ FRESH WHITE ITALIAN TRUFFLE is priced at $915, and a 2.9 oz Fresh White Italian Truffle is priced at $895. They also offer bundles such as 3 oz Fresh Burgundy Truffles + 1 Free Truffle Sriracha Sauce for $115.50. Please note that these prices may vary as they are subject to change.
About trufflin-nyc.com Popular Products and Services?
Trufflin® is a company that specializes in truffle products. They offer a variety of items including Fresh Black Winter Truffles, Fresh Italian White Truffles, and Fresh Burgundy Truffles. One of their unique offerings is the Black Truffle Infused Sriracha Hot Sauce. Truffles are a type of mushroom that grows underground and is one of the rarest and most expensive ingredients in the world. Trufflin® started with the aim to bring high-quality French truffles to NYC chefs and now they are bringing them to home kitchens all around the world. They also offer recipes for customers to try at home. In addition to truffles, they have expanded their product line to include caviar. Trufflin® prides itself on its incredible quality and flavor, and aims to break down the barriers that certain ingredients exist for a certain type of people.
trufflin-nyc.com Return Policy?
Trufflin's Return and Refund Policy states that due to the nature of their goods and for food safety reasons, Trufflin products are non-refundable unless the customer experienced a verified quality concern or damage, or if an issue occurs while a fresh item is in transit. If you do not receive your fresh item according to the estimated delivery date provided by the shipping carrier in the tracking link, or if the package shows as delivered but you have not received it, you should contact Trufflin within 24 hours so they can assist you. A one day delay while the package is in transit does not justify a refund as the product is packaged to stay fresh in case of carrier delay, unless the product arrives damaged.
To file a quality concern or damage claim, you should follow these steps: 1. Do not throw away the product whether it is perishable or not (unless if liquid has leaked and cannot be contained, if so take a photo of the leak and discard the product.) 2. Contact Trufflin within 24 hours of receipt at info@trufflinnyc.com with a photo and description of the issue, and your order confirmation number. 3. If perishable (truffles, ranch or caviar) keep the product refrigerated until you hear back from their team.
Trufflin's Shipping Guidelines state that Trufflin is not responsible for shipping delays once the package is in transit and does not issue refunds the sole basis of a delayed delivery, but only upon verified quality concerns. For perishable items (Fresh Truffles & Caviar only), all packages are overnighted from their warehouse to guarantee freshness. However, you should allow a 2 business day period for processing time on your order. For non-perishable items, you should allow a 2 business day period for processing time. Once processed, your order will arrive within 2-3 business days. All orders placed on weekends and holidays will be processed on the following business day. No orders will be shipped on the below holidays and the 24 hours preceding them: New Year's Day, Martin Luther King Day, Presidents Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, Christmas.